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Home Edition Notice
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This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Click here for more information on the professional edition.
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System Information (local)
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computer name: ARRETEAVECCA-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: GL322AA-ABF m8190.fr, HP-Pavilion, ASUSTeK Computer INC., Berkeley
CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 6441717760 total
VM: 2147352576, free: 1954156544
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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sun 17/11/2013 19:07:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\111713-23852-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x1F15)
Bugcheck code: 0x24 (0xC08A5, 0x0, 0x0, 0x0)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
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Conclusion
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One crash dump has been found and analyzed. No offending third party drivers have been found. Consider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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