Citation:
Bon j'ai reussi a contacter Mymemory et ils veulent bien me rembourser les frais de douane.
Citation:
Dear Mr *****,
Thank you for your email.
Would you be kind enough to provide us with a copy of the receipt we will happily reimburse you this cost.
Please forward a copy of your receipt to info@mymemory.co.uk
I would like to apologise for any inconvenience this may have caused you.
Best Regards
Izabela Lala
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Please do not reply directly to this email.
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Donc c'est super 
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voila je m'auto quote, pour le mail qu'envoie Memory pour ce faire rembourser les FDD (frais de douane)
Au passage Izabela elle est sympa
