Salut, j'ai un pote qui a commandé sur thehut et ils lui ont envoyé un mail dans ce genre là et on ne comprend pas :
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I am sorry but we have been unable to process your order.
In accordance with our security procedure and to enable us to proceed with your order we require proof of billing address in the form of a copy utility bill which can be either faxed to us on 0845 299 1321 or emailed to us at care@thehut.com or posted to us at the address below.
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